Novell no longer requires you to send an email to access hot patches for ZENworks Desktop Management 7, ZENworks Desktop Management for Linux 7 or ZENworks Server Management 7.  

Please refer to, and follow the instructions in the following TIDs ...

for ZDM7 and ZDML7: TID 3484245 "Updates to Novell ZENworks 7 Desktop Management"

for ZSM7: TID 3809227 "Updates to Novell ZENworks 7 Server Management".